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Why Your Zomato Reviews Are Quietly Killing Your Margins

Across 312 Indian restaurants we analysed in Q1 2026, a 0.4-star drop on Zomato compressed contribution margin by 9-14% within 90 days. The mechanism, the three operational fixes that actually move stars, and the 30-day recovery playbook — without paying Zomato a rupee in promotions.

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